Did you know that for a small fee, you can pay online with your debit or credit card?
Pay your water bill conveniently and safely from the comforts of your home - 24/7
Each year, we provide you with detailed information about your water quality.
Have a question or need assistance regarding water service?
We want you to be aware of a company called Doxo (https://www.doxo.com/info/salyersville-water-works-ky), which promotes itself as an official Salyersville Water Work’s bill pay site but is NOT affiliated with Salyersville Water.
You might stumble upon Doxo by searching terms like “Pay my Salyersville Water Bill.” They appear as an option in the search results and mislead members into thinking they are on our website.
Don’t be misled!
Doxo does an excellent job of branding their site to match SWW (and other utilities). While the payment site does work, our members have reported delayed payments, missed due dates, and additional service fees when paying through Doxo. Using Salyersville Water Work’s name and logo is unauthorized and makes it appear as if the service is affiliated with SWW when it is not. This has caused confusion and created a hassle for some SWW customers.
This is a reminder to always use SWW’s official payment option which is a quick, secure, and convenient way for members to pay their bills and manage their SWW accounts.
Please get in touch with us if you have any questions.